Contact Us

We’re Here to Help

Thank you for visiting Moldora.

Whether you have a question about one of our candle molds, need help with an existing order, or simply want more information before making a purchase, our customer support team is happy to assist.

For order-related inquiries, please include your full name and order number whenever possible. Providing these details helps us locate your order and respond more efficiently.

Customer Support

Email: support@moldora.rest
Phone: +1 716-713-5334

Mailing Address:
Moldora
450 Highland Ave
Abilene, Texas 79605
United States

Website: Moldora.rest

You may contact us regarding:

• Product or ordering questions
• Order status and delivery
• Returns and refunds
• Damaged, defective, or incorrect items
• Changes or corrections to order information
• General customer service inquiries

We aim to review customer inquiries as promptly as reasonably possible. During weekends, holidays, or periods of unusually high demand, additional response time may be required.

Before Contacting Us

If your question concerns a shipment, please review your order confirmation and any tracking information that has already been provided.

For returns or refunds, please contact us before sending an item back. This allows our team to review your request and provide the appropriate return instructions.

We value clear and helpful communication and will do our best to provide a practical solution whenever an issue occurs.